SERVPRO of Chattanooga
  • Chattanooga, TN, USA
  • $12-$18/hr
  • Hourly
  • Full Time

Summary

The Reconstruction Coordinator is responsible for tasks related to customer calls, project monitoring, tracking, coordination, estimate creation and project audit.  General office duties, such as drafting correspondence, filing, and creating reports is also included within their role.

Primary Roles and Responsibilities

  1. Project File Documentation
    1. Review and validate project file documentation.
    2. Monitor and ensure client requirements are followed.
    3. Create estimates based on scope of work and update as directed.
    4. Perform initial administrative set-up.
    5. Perform project file backup.
  1. Project Coordination
    1. Issue P.O.'s based on budget.
    2. Monitor schedules.
    3. Monitor budgets.
    4. Validate competed P.O. documentation.
  1. Project Communication and Reporting
    1. Maintain Work-in-Progress (WIP) report.
    2. Maintain internal and external communications.
    3. Maintain communication log.
    4. Prepare project reports.
  1. Project Close Out
    1. Complete and review project file documentation for final upload.
    2. Manage collections activities.
    3. Perform project close-out.
  1. General Administration
    1. Track and maintain subcontractor documentation.
    2. Receive lead calls/job referrals and enter information on First Notice documentation.
    3. Perform excellent customer service.

Necessary Experience and Skill Set

  • A minimum two years of business experience
  • Working knowledge of current business software technologies
  • Superb customer service, administrative and verbal and written communication skills
  • Experience in the restoration and/or construction industry preferred

Formal Education/Training

  • High school diploma/GED
  • Associates/bachelor's degree preferred

Physical and Work Environment Requirements

This is a largely sedentary role in an office environment. However, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.

Normal Working Hours, Additional Working Hours and Travel Requirements

This is a full-time position working 7:00 a.m.5:00 p.m., Monday through Friday. This position may require longer hours and some flexibility in hours may be needed dependent upon the business needs.

SERVPRO of Chattanooga
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