SERVPRO of Chattanooga
  • Chattanooga, TN, USA
  • Full Time


The Reconstruction Superintendent is responsible for the day-to-day management of projects. They are responsible for delivering a high quality of service in all dealings with customers, clients, subcontractors, resource providers and company employees involved in reconstruction services.

Primary Roles and Responsibilities

  1. Customer Communication
    1. Conduct pre-construction meeting with customer.
    2. Provide project update (daily narrative) to customers and clients.
  1. Construction Management
    1. Schedule all subcontractors and material suppliers.
    2. Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work. 
  1. Subcontractor/Resource Provider Management
    1. Sets expectations on a project-by-project basis.
    2. Maintains quality standards through site inspections.
    3. Provides evaluation and rating of all vendors and subcontractors.
  1. Cost Control and Schedule Adherence
    1. Ensure material suppliers deliver what was purchased.
    2. Ensure subcontractors complete all work in accordance with their purchase orders.
    3. Provide weekly progress report to Reconstruction Project Manager.
  1. Customer Satisfaction
    1. Compile and resolve punch list items.
    2. Perform final walk-through with customer.
    3. Secure a signed Completion Affidavit and Certificate of Satisfaction from customer.

Necessary Experience and Skill Set

  • Superb customer service track record
  • Effective written and oral communication
  • Basic math skills
  • Experience in restoration and/or construction preferred

Formal Education/Training

  • High school diploma/GED
  • PMP certifications preferred

Physical and Work Environment Requirements

Walking and/or standing throughout the day.  Frequent driving and sitting.  Occasionally climbing ladders.  The employee is occasionally exposed to extreme conditions such as heat. The noise level in the work environment and job sites can be loud. 

Normal Working Hours, Additional Working Hours and Travel Requirements

This is a full-time position working 7:00am 5:00pm, Monday Friday, 45 hours per week.  This position frequently requires long hours (beyond 8 hours a day), working on-call, and weekend work.  Travel is required and is primarily local.  However, some out-of-area and overnight travel may be expected.

SERVPRO of Chattanooga
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